The highest rated roadside assistance company in Australia depends on whether you measure by customer satisfaction surveys, Canstar ratings, or ProductReview ratings, but several consistently rank at the top. According to Canstar Blue's 2024-2025 roadside assistance awards, NRMA in New South Wales and ACT, RACV in Victoria, and RAA in South Australia all received 5-star ratings for overall satisfaction, reliability and value for money. In national ProductReview.com.au ratings, NRMA Roadside Assistance has one of the highest average scores at around 4.5 stars from over 5,000 reviews, praised for fast response times of under 45 minutes in metro areas and large patrol network. RACQ in Queensland is also highly rated for regional coverage, which is critical in a large state. For insurer-provided roadside assistance, Allianz Roadside Assistance and Budget Direct Roadside Assistance are highly rated for value because they are cheap add-ons at $70 to $95 per year and include Australia-wide towing through the same patrol networks. For premium cover, RACV Complete Care and NRMA Premium Care consistently rank highest for benefits, including unlimited towing in some states, accommodation up to $1,500 if you break down more than 100km from home, hire car, and personal cover that follows you in any car. Internationally, AAA in the US is often compared, but in Australia the state-based clubs have the best physical network. The best rated for regional and remote Australia is often RACQ and RAC WA due to their large rural coverage.
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