How can you get truck roadside assistance in Australia depends on whether you have a light commercial ute, a heavy rigid truck or a prime mover. For light commercial vehicles under 4.5 tonnes GVM, such as Toyota Hilux, Ford Ranger, Isuzu D-MAX, you can get standard roadside assistance from NRMA, RACV, RACQ, RAA and RAC WA business cover, or from car insurers as an add-on, which covers towing up to 20km to 100km, tyre change and battery jump start. For heavy trucks over 4.5 tonnes GVM, you need specialist heavy vehicle roadside assistance. The main providers are NTI Truck Assist, which is Australia's largest heavy vehicle roadside provider and is included free with NTI truck insurance policies, covering mechanical breakdown, towing, accommodation and even cargo transfer Australia-wide. Other providers include National Roadside Assistance, 24/7 Truck Assist, and Heavy Vehicle Roadside Assistance from companies like Digicall and Auto & General. Many truck manufacturers include free roadside assistance with new trucks, for example Isuzu Trucks, Kenworth, Volvo Trucks, Scania and Hino include 1 to 3 years free roadside assistance with warranty. For owner-drivers, you can buy standalone truck breakdown cover from $350 to $800 per year depending on GVM and distance. To get it, call NTI on 1800 684 287, or contact your truck insurer, as many comprehensive truck insurance policies include truck assist automatically. If you operate interstate, make sure your cover includes national heavy towing, accommodation and replacement driver benefits, as heavy towing can cost $2,000 to $10,000 per incident without cover.
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