What are some common complaints about Aptive pest control?

Common complaints about Aptive pest control center on sales tactics, cancellation difficulty, and service quality, as reflected in BBB complaints, Google reviews, and state attorney general complaints. Most common complaint is aggressive door-to-door sales, with reports of high-pressure tactics, misleading claims that they are with city or neighborhood association, not leaving when asked, and targeting elderly. Second major complaint is difficulty canceling contracts, with customers saying they were told they could cancel anytime but then charged early termination fees of 100 to 200 dollars or 50 percent of remaining contract, and customer service not returning calls. Third complaint is poor pest control results, with customers saying pests returned quickly after treatment, technicians rushed, and did not treat interior when promised. Fourth complaint is billing issues, including being charged after cancellation, unexpected price increases after first year, and charges for extra services not requested. Fifth complaint is technician no-shows or lack of communication, with appointments missed. Aptive has low BBB rating in many areas, around 1.5 to 2 stars, with thousands of complaints filed. Some states have taken regulatory action for sales practices. Positive reviews exist from customers who had good local technician, but negative pattern is consistent around sales and cancellation, similar to other door-to-door pest companies.