How much does it cost to cancel an Aptive?

How much it costs to cancel Aptive depends on timing of cancellation, contract terms, and state laws, as Aptive typically sells annual service agreements with automatic renewal. If you cancel within 3 days of signing door-to-door contract, you can cancel for free under federal FTC cooling-off rule for door-to-door sales, which requires company to provide notice and refund. If you cancel after 3 days but before end of initial annual term, Aptive may charge early termination fee or require payment for remaining services in contract, often 50 to 100 percent of remaining contract value, which could be 200 to 400 dollars depending on how many treatments left. Some customers report being charged 150 to 250 dollars to cancel mid-contract. If you cancel after initial term but fail to give required 30 days written notice before auto-renewal, Aptive may charge for next quarter or require additional payment. If you cancel at end of term with proper 30-day written notice via phone, email, and certified mail, there should be no fee beyond services already rendered. Many complaints arise because customers were not told about auto-renewal and were charged after requesting cancellation. To avoid fees, review contract, send written cancellation via email and certified mail, keep proof, dispute charges with credit card company if billed after cancellation, and file complaint with state attorney general if needed. Always ask for written confirmation of cancellation.