Yes, you can cancel your pest control contract, including with Aptive and other companies like Terminix and Orkin, though ability to cancel without penalty depends on contract terms, state laws, and how long ago you signed. Most pest control contracts have cancellation clauses. Under federal law, if you signed contract at your home due to door-to-door sales, you have 3-day right of rescission under FTC Cooling-Off Rule to cancel for full refund without penalty, which must be honored. After 3 days, you can still cancel, but you may be subject to early termination fees, typically 50 percent of remaining contract value or flat fee of 100 to 200 dollars, depending on what you signed. Many states have additional protections for pest control contracts. To cancel, you should send written cancellation via email and certified mail to company, keep copy, call customer service, and document. If company makes it difficult, file complaint with state agriculture department that regulates pest control and with BBB and state attorney general. Aptive specifically has many complaints about difficult cancellation, but legally you can cancel. If you paid with credit card, you can dispute if they continue charging. Best practice is read contract before signing, ask about cancellation policy, avoid long-term contracts if unsure, and choose companies that offer no-contract monthly service.
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