When a washing machine fills with water to the correct level but completely fails to agitate or move the clothes, the problem typically points to a broken drive belt, a stripped motor coupler, a failed lid switch, or a jammed transmission. In belt-driven washers, a worn or snapped drive belt means the motor spins freely without turning the agitator transmission pulley. In direct-drive washers, a sheared plastic motor coupler prevents the motor from engaging the transmission shaft. Additionally, if the lid switch or door latch is broken, the electronic control board will safely cut power to the drive motor during agitation. Finally, a jammed agitator or foreign object wedged between the inner and outer tubs can lock up the mechanical drive assembly entirely.
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