In a properly operating residential water softener, there should always be a modest pool of standing water measuring approximately 6 to 12 inches deep at the bottom of the brine tank. This water is essential because it mixes with the salt pellets to create the concentrated saltwater brine solution that flushes through the resin bed during regeneration. If you look into the brine tank and see zero water, or conversely, if water is rising dangerously close to the rim of the tank, you are experiencing a fill cycle malfunction requiring inspection. Verification: Measure the water depth inside the brine well to confirm it falls within the normal 6 to 12 inch range.
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