Who to call when you have water damage?

Who to call when you have water damage depends on severity, source, and insurance, but you should call several parties in order for safety and mitigation. First, ensure safety by calling utility company or plumber if source is burst pipe, to shut off water, and electrician if water near electrical. Then call water damage restoration company, which specializes in emergency water extraction, drying, and mold prevention, with 24 hour service, as fast response within 24 hours prevents mold growth. Reputable companies include Servpro, ServiceMaster Restore, 1-800 WATER DAMAGE, Roto-Rooter, and local licensed companies with IICRC certification, which indicates training in water damage restoration. Next call your homeowners insurance company to report claim, as most policies cover sudden water damage like burst pipe but not gradual leaks or flood, and they may recommend preferred vendors. If water damage involves sewage backup, call professional that handles biohazard cleanup. If large area or structural damage, call general contractor after drying. For Seattle area, call local IICRC certified firms with good reviews. Do not wait, as water spreads quickly and mold grows within 24 to 48 hours. Document damage with photos for insurance before cleanup, and keep receipts. If renting, call landlord immediately.