How to find a good restoration company involves checking credentials, experience, reviews, and insurance, as water damage restoration is critical to prevent mold and further damage. First, look for certifications, as reputable companies are certified by Institute of Inspection Cleaning and Restoration Certification, or IICRC, which indicates training in water damage, mold remediation, and fire restoration. Second, check licensing and insurance, ensure company is licensed in your state, carries liability insurance and workers compensation, and can provide proof. Third, check reviews and references, look at Google reviews, Better Business Bureau rating, and ask for references from past customers, with good companies having 4 plus stars and many reviews. Fourth, verify availability and response time, as water damage requires fast response within 24 hours to prevent mold, so choose company that offers 24-7 emergency service and can arrive within few hours. Fifth, ask about experience with insurance claims, good companies help document damage, work with insurance adjuster, and provide detailed estimates. Sixth, get written estimate and contract that details scope, costs, and timeline, avoid companies demanding large upfront payment. Seventh, avoid storm chasers who appear after disasters and may not be local. Ask local insurance agent, plumber, or friends for recommendations, and ensure company does not also profit from reconstruction without disclosure.
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