Who to call if you have water damage involves several contacts for safety, mitigation, and insurance, with prompt action critical to prevent mold. First, ensure safety by calling plumber or utility to shut off water source if burst pipe, and electrician if water near electrical. Then call water damage restoration company that offers 24-7 emergency service, as fast response within 24 hours prevents mold growth within 48 hours. Reputable companies include Servpro, ServiceMaster Restore, 1-800 WATER DAMAGE owned by BELFOR, PuroClean, and local IICRC certified companies, which have certified technicians and work with insurance. Next call homeowners insurance company to report claim, as many policies cover sudden water damage like burst pipe but not gradual leaks or flood, and they may recommend preferred vendors and provide claim number. If renting, call landlord or property manager immediately. If water damage involves sewage backup, call company that handles biohazard cleanup. Document damage with photos before cleanup for insurance, keep receipts for expenses, and avoid waiting. For Seattle or other areas, choose local company with good reviews, licensed, insured, and direct insurance billing to reduce out-of-pocket.
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