Yes, 1-800 WATER DAMAGE is a legitimate water damage restoration company and is part of BELFOR Franchise Group, one of largest restoration companies in world. 1-800 WATER DAMAGE operates as franchise system with over 100 franchise locations across United States, providing 24 hour emergency water extraction, drying, mold remediation, and restoration services, with technicians certified by IICRC, which is Institute of Inspection Cleaning and Restoration Certification, indicating professional training. The company is licensed and insured in states where required, and offers services including water damage restoration, fire and smoke damage, mold removal, and sewage cleanup. Customer reviews are generally mixed to positive, averaging 4 stars on Google, with many customers praising fast response and thorough drying, while some complaints about pricing and communication, which is common for restoration industry. 1-800 WATER DAMAGE is not a scam, it is real company with physical locations, branded trucks, and corporate headquarters. It is often recommended by insurance companies as preferred vendor. It is different from Servpro and ServiceMaster but similar size. As with any restoration company, you should verify local franchise license, insurance, and references, get written estimate, and check BBB. So yes, it is legit, not fake, though quality varies by local franchise owner, so check local reviews before hiring.
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