My GE oven has buttons that aren't working. How can I fix this?

If your GE oven has buttons that aren't working on control panel for models like JTS5000SNSS wall oven and JGBS66REKSS range, it is usually due to control lock engaged, control panel ribbon cable loose, or touchpad failure. First, check control lock: if display shows LOC or Lock, press and hold Lock or 9 and 0 buttons together for 3 seconds until light goes off, many GE ovens have child lock that disables buttons. Second, perform hard reset: unplug oven from wall or turn off breaker for 10 to 15 minutes to allow control board capacitors to discharge and clear glitches, then plug back in, buttons may work again. Third, clean control panel: if buttons not responding after spill, clean panel with damp cloth and mild soap, avoid spraying cleaner directly, moisture can get under overlay causing short. Fourth, check ribbon cable: turn off power, remove back panel behind control panel, disconnect and reconnect ribbon cable that connects touchpad to control board, cable may be loose from heat. Fifth, test if touchpad or board failed: if some buttons work and others do not, touchpad overlay likely failed costing 100 to 250 dollars, if no buttons work and display blank, main control board failed costing 150 to 400 dollars. For touchpad failure, replace overlay, for board failure, replace board. Always turn off breaker before opening. If under 1-year warranty, call GE at 1-800-432-2737 for free repair.