Determining whether a top-loading residential washing machine agitator is broken or stripped involves checking mechanical resistance and observing movement during an active wash cycle. Key signs of a bad agitator include hearing a loud clicking or grinding noise from inside the tub while the central post remains completely stationary, or being able to spin the top half of a dual-action agitator freely in both directions by hand without any internal resistance. You can troubleshoot agitator coupling easily by lifting the plastic cap and inspecting the inner plastic teeth or dogs. You can verify that your agitator is bad when worn-out plastic teeth prevent engagement, requiring a simple replacement kit to restore normal washing performance.
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