Fixing a top-loading residential washing machine that fills with water and runs its motor but fails to agitate the clothes requires inspecting the drive system and agitator components. First, lift the plastic cap on top of the central agitator post, remove the mounting bolt, and pull the agitator out to inspect the internal plastic drive dogs for wear. Second, tilt the washing machine back to inspect the lower motor coupling and drive belt for breakage. Third, check transmission shift mechanisms. You can troubleshoot drive components easily using basic hand tools. You can verify that your corrective action is successful when replacing worn agitator dogs, installing a new motor coupler, or putting on a fresh drive belt restores normal, vigorous clothes agitation.
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