How do I troubleshoot my Samsung washer depends on symptom, but general steps apply. If washer not starting, check power outlet, door fully closed, Child Lock disabled, and press Start firmly. If not filling with water error 4C, check water taps fully open, inlet hoses not kinked, inlet filters clean, and water pressure at least 20 psi. If not draining error 5C or 5E, check drain filter at bottom front panel for debris, coins, lint, and ensure drain hose not kinked and installed at correct height 24 to 36 inches. If vibrating loudly, ensure shipping bolts removed if new, level washer with adjustable feet, and load balanced not just one heavy item. If leaking, check door seal for debris, detergent drawer not clogged, and hoses tight. If mold smell, run Self Clean cycle monthly. If error codes display, search code in manual, for example UB is unbalanced load, DC is door lock. Reset washer by unplugging 5 minutes. For persistent issues, run calibration mode. Check SmartThings app for diagnostics. Clean detergent drawer monthly. Use HE detergent only, not too much. If still fails, call Samsung support.
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