Yes, Truly Nolen is effective against rodents and offers a dedicated rodent control program that is similar to what other major national companies provide. Their approach is not just setting traps, but follows an Integrated Pest Management model. It typically starts with a detailed inspection to identify rodent species, entry points, nesting areas, and food sources. Common species they treat are house mice, deer mice, roof rats, and Norway rats. Treatment includes trapping and removal, sealing exclusion points to prevent re-entry, and sanitation recommendations. They also use tamper-resistant bait stations on the exterior when appropriate, placed according to EPA regulations to protect children, pets, and non-target wildlife. Effectiveness depends heavily on the individual branch and technician, and on homeowner cooperation with sanitation and exclusion, because rodents will return if gaps around pipes, vents, garage doors, and rooflines are left open. Customer feedback on rodent services is generally positive when exclusion work is included, but negative when customers expected a single spray to solve the problem. Like most pros, Truly Nolen cannot guarantee rodents will never return, but they do offer follow-up visits and will re-service if activity continues during the guarantee period. For heavy infestations, expect multiple visits.
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