Is ADT good or bad depends on what you value in home security, ADT has both strengths and weaknesses. Good aspects, ADT is largest professional home security company in US with over 150 years history, offers 24/7 professional monitoring from UL listed centers, professional installation, wide range of sensors, cameras, fire and carbon monoxide monitoring, integration with Google Nest, 6 month money back guarantee, and insurance discounts up to 20 percent, making it reliable for those wanting full service. Bad aspects, ADT is expensive compared to DIY options, monthly monitoring $28.99 to $59.99 versus $20 for Ring or SimpliSafe, equipment costs $200 to $800 plus installation fees, historically required 36 month contract with high early termination fee of 75 percent remaining balance, customer service complaints about long hold times, upselling, and difficulty canceling, and some equipment is outdated compared to newer smart home brands. ADT Self Setup is better for no contract but still pricier. Overall, ADT is good for homeowners wanting professional service and brand trust and willing to pay premium, but bad for budget conscious renters wanting flexibility and low cost. Reviews are mixed, many satisfied with reliability, some dissatisfied with cost and contract practices.
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