How to cancel Mosquito Joe depends on whether you have seasonal contract or pay-per-treatment plan, but process is generally straightforward compared to some pest companies. Mosquito Joe is franchise system with over 300 locations, and most franchises offer seasonal service from spring to fall with 6 to 10 treatments every 21 days, often with automatic renewal. To cancel, you should first review your service agreement for cancellation clause, which typically requires written notice 30 days before next treatment or before auto-renewal. Contact your local Mosquito Joe franchise directly by phone and email, not just national headquarters, as billing is handled locally. Call customer service number on invoice, request cancellation in writing via email, and ask for confirmation that no further treatments will be scheduled and no charges will be made. Keep copy of email and note date, time, and name of person you spoke with. If you prepaid for season, ask about refund policy for unused treatments, as many franchises refund unused portion minus service fee. If you are on monthly payment plan, ensure autopay is stopped. If franchise continues billing after cancellation, dispute charge with credit card company and file complaint with Better Business Bureau. Unlike Aptive, Mosquito Joe generally does not have large early termination fees, but some franchises may charge for treatments already performed. Always cancel before next scheduled spray to avoid charge for that visit.
1 votes
Marked as accepted