You can contact Symmons customer service through several channels, with phone being fastest for parts and warranty. Symmons Industries, founded in 1939 in Braintree, Massachusetts, is headquartered at 31 Brooks Drive, Braintree, MA 02184, and its customer service phone number is 1-800-796-6667 for US and Canada, available Monday through Friday 8 AM to 5 PM Eastern Time, where you can speak to knowledgeable representatives who can help identify parts from model numbers or photos, process warranty claims with free parts under limited lifetime warranty, and provide technical support for Temptrol and other valves. You can also email customer service at
[email protected] or
[email protected] for non-urgent inquiries, with response typically within 24 hours. On website at symmons.com, you can use contact form, live chat during business hours, and parts lookup tool with exploded diagrams. For commercial customers, there is separate commercial support at 1-800-543-7184. For Canadian customers, Wolseley Canada is distributor but you can still call US number. Symmons also has social media support via Facebook and LinkedIn. For warranty, you need model number, purchase date, and photos. So best way is phone at 1-800-796-6667 for immediate help, email for documentation, and website for parts catalog and manuals, with excellent service reputation for free parts.