Hearing loud banging, thumping, or crashing noises from inside a residential washing machine during the high-speed spin cycle is typically caused by an unevenly distributed laundry load slamming against the outer tub, worn-out suspension rods or shock absorbers, broken outer tub counterweights, or shipping bolts left attached to the back of a new machine. When heavy garments clump together, the resulting weight imbalance causes violent physical contact between the inner basket and outer housing. You can troubleshoot balance easily by opening the door. You can verify that your corrective action is successful when redistributing the laundry load evenly, removing forgotten shipping bolts, or replacing worn suspension springs stops the banging noise during high-speed rotation.
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