Determining whether your front-load washing machine shock absorbers or friction dampers are worn out and failing involves performing a simple physical bounce test. First, unplug the appliance for safety and remove the lower front service access panel to expose the lower corners of the outer tub. Second, press down firmly on the top of the inner stainless steel drum and release it immediately. Third, observe how the drum reacts; a healthy shock absorber will cause the drum to bounce back and stop instantly, whereas a bad shock absorber will cause the drum to bounce up and down multiple times. You can troubleshoot suspension components easily. You can verify that your dampers are bad when noticing continuous bouncing or visible oil leaks on the cylinder housing confirms that you must replace the shock absorbers to stop violent shaking.
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