A Leviton smart light switch failing to function properly is usually caused by loose wire nut connections behind the wall, a tripped circuit breaker, an unseated air-gap switch, or a lost Wi-Fi network connection. First, inspect the small physical air-gap pull-out tab located at the bottom of the paddle to ensure it is pushed completely flush. Next, verify that the circuit breaker has not tripped and that all incoming line, load, neutral, and ground wires are tightly secured to their respective terminals inside the electrical box. Verification: Test manual operation by pressing the paddle switch and observe the LED status light to ensure the device has active power and responds correctly.
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