Instead of saying something is not working, you can use several descriptive and professional alternatives depending on the context. Common options include: 'It is malfunctioning,' 'It is acting up,' 'It is out of order,' 'It is not functioning correctly,' 'It is throwing an error,' 'It is experiencing technical difficulties,' 'It is on the fritz,' or simply 'It is broken.' These phrases provide a clear and understandable explanation to technicians or customer support agents during diagnostic support discussions.
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