Is Liberty a good insurance company refers to Liberty Mutual Insurance which is considered good, reputable, and financially strong with large market presence. Liberty, which is Liberty Mutual Insurance Company, headquartered Boston, Massachusetts, USA, at 175 Berkeley Street, Boston, MA 02116, USA, founded in 1912 as Massachusetts Employees Insurance Association, now one of largest property and casualty insurers in United States and globally, privately held mutual company owned by policyholders, offering auto, home, renters, and commercial insurance across all 50 states, with over 45,000 employees and revenue over 50 billion dollars annually, ranking 6th largest P&C insurer in US by premium and 8th largest auto insurer, with financial strength rating A from AM Best indicating strong ability to pay claims, with assets over 150 billion dollars. Customer satisfaction from J.D. Power shows Liberty Mutual around average with 3.5 to 4.0 out of 5 stars, with positives including wide discounts including multi-policy up to 25 percent, good driver, good student, and customizable add-ons like accident forgiveness, new car replacement, and better car replacement, and strong mobile app and 24/7 claims, and negatives including some complaints about premium increases at renewal and claims handling delays per NAIC complaint ratio slightly above average. Overall Liberty is considered good insurance company for those wanting large, financially strong insurer with many discounts and coverage options, though not cheapest for all drivers.
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Marked as accepted