Policyholders seeking assistance regarding legacy life insurance policies originally issued by Liberty Mutual must contact the specific financial institutions that acquired those operations. Because Liberty Mutual divested its individual life insurance and annuity divisions, direct customer service for those legacy products is now handled by the acquiring companies. Customers can reach out to Protective Life or Lincoln Financial Group depending on the specific block of business associated with their contract. Contact numbers and customer portals for these servicing companies can be found through their respective official corporate websites to manage billing, death claims, or policy updates.
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