When a Whirlpool residential refrigerator automatic ice maker freezes water into cubes inside the mold tray but fails to dump or eject them into the storage bin, the issue is typically caused by a faulty mold heating element, a stripped internal drive gear, or an ice jam. During harvest, the mold heater must warm the tray slightly to loosen the cubes; if the heater burns out, the ice remains permanently frozen to the plastic walls. You can troubleshoot mechanical movement easily by triggering a manual test cycle using the optical diagnostic button. You can verify that your corrective action is successful when clearing jammed ice blocks, thawing the mold tray, or replacing a faulty ice maker assembly module restores normal automated ice dumping cycles.
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