If your Ecobee thermostat refuses to let you lower the cooling setpoint below 65 degrees Fahrenheit (18 degrees Celsius), it is typically due to pre-configured temperature range limits, heating/cooling lockout settings, or Eco+ energy-saving features enabled in your mobile app. Eco+ algorithms occasionally enforce smart temperature boundaries during peak utility demand hours to conserve energy. You can override these limits by navigating to your thermostat's threshold settings and adjusting the minimum and maximum allowable setpoint boundaries. Verification: Check the Eco+ settings menu in your Ecobee app and review your threshold configurations to modify allowable temperature ranges.
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