What to do if you receive a brushing package?
Receiving an unexpected package that you did not purchase indicates you have likely been targeted by a brushing scam operated by unscrupulous third-party marketplace sellers trying to post fake positive reviews in your name. You are not obligated to pay for or return the items, and federal consumer protection laws allow you to keep the merchandise legally. To safeguard your digital identity, update your e-commerce account credentials, monitor your financial accounts and credit reports for unauthorized activity, and report the merchant behavior to the platform provider.
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