What should I do if I receive a package that I didn't order?
Receiving an unexpected package that you never purchased can occasionally be a sign of a deceptive marketing tactic known as a brushing scam, where unprincipled third-party sellers create fake purchase reviews using your real address. First, inspect the shipping label to verify whether it was genuinely sent to you by mistake from a retailer you or a family member regularly use, or if it is a random delivery from an unknown online marketplace vendor. Under federal consumer protection laws, if you receive unordered merchandise in the mail, you legally have the right to keep, use, or dispose of it as a free gift without being obligated to pay for it or return it. However, you should monitor your credit card statements and online accounts closely for any signs of identity theft, and report suspicious brushing packages to the marketplace platform or consumer protection agencies.
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