What not to tell home insurance adjuster?

Written by Editorial Team | Last Updated: August 2026

Policyholders filing property damage claims should approach conversations with insurance adjusters with extreme care, avoiding speculative or harmful statements. Homeowners must never state that damage is old, minor, or caused by chronic deferred maintenance, as insurance policies explicitly exclude wear and tear. Furthermore, claimants should never guess about the exact timeline of when an incident occurred or speculate about total repair costs before professional contractor evaluations and forensic inspections are fully completed.

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