What issues do MSI Surfaces have?

Common issues reported with MSI Surfaces include variation in tile sizing and shading, occasional chipping of budget ceramic, and need for sealing natural stone, though overall quality is considered good for price, with issues similar to other large tile distributors. MSI, which stands for MS International, offers porcelain tile at $1 to $6 per square foot materials, natural stone tile at $5 to $15, Q Quartz quartz slabs at $50 to $100 per square foot installed, and Everlife LVP at $2 to $4, sourced from factories globally in USA, India, China, and other countries. Issues with MSI porcelain tile include slight size variation between batches that can affect grout lines if not from same dye lot, requiring buying extra tile from same lot, and shade variation that is common with porcelain. Budget MSI ceramic tile with thin glaze can chip if heavy objects dropped, similar to other budget ceramic. Natural stone tile from MSI like marble and travertine requires sealing and maintenance to prevent staining, as natural stone is porous. For Q Quartz quartz slabs, issues include possible discoloration with excessive heat if hot pans placed directly, though quartz is heat resistant to certain degree. For Everlife LVP, issues include denting with heavy furniture without felt pads and scratching with pets. Overall, MSI Surfaces issues are similar to other brands and often due to installation or maintenance, not manufacturing defects, with high owner satisfaction for value and selection.