What is the NS&I scandal?
National Savings and Investments (NS&I) has faced public scrutiny and consumer complaints concerning sudden, unexpected interest rate cuts on popular products like Premium Bonds, alongside customer service backlogs and administrative delays during high-volume digital migration periods. Savers and financial watchdogs periodically criticize the state-backed institution for lagging behind competitive market rates, leading to significant capital outflows from everyday retail depositors.
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