Most common problem with KitchenAid refrigerators, which are made by Whirlpool Corporation, includes ice maker failure, refrigerator not cooling properly due to evaporator fan or defrost system failure, and water dispenser not working, though overall reliability is better than Samsung. KitchenAid French door models have ice maker located in refrigerator door that can freeze over similar to other brands, causing ice not dispensing or leaking. Another common problem is evaporator fan motor failure causing fridge section warm while freezer cold, requiring fan replacement $200 to $400. Temperature control board failure causing display issues also reported. Some models have issue with water filter housing leaking. Door gasket not sealing causing frost buildup also occurs. However KitchenAid has lower repair rate than Samsung, with service rate around 10 to 12 percent vs Samsung 15 to 20 percent. So most common problems are ice maker not making ice, fridge not cooling due to fan or defrost failure, and water dispenser issues, with ice maker being number one complaint, though KitchenAid generally considered reliable brand with good service network.
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