What is the cartridge warranty on a Chicago faucet is covered under Chicago Faucets limited warranty, which offers excellent coverage for commercial use. Chicago Faucet Company, founded in 1901 in Des Plaines, Illinois, owned by Geberit Group, offers limited warranty that includes cartridges. For Chicago Faucets Quaturn cartridges, Eccentric cartridges, and ceramic disc cartridges, warranty is 5-year limited warranty for commercial use and limited lifetime warranty for some residential applications, though Chicago Faucets is primarily commercial. The warranty covers defects in materials and workmanship, meaning if cartridge fails due to manufacturing defect, leaks, or does not shut off, Chicago Faucets will replace it free. Quaturn cartridges are tested to 1 million cycles and are known for lasting 20 to 30 years. For commercial installations like schools and hospitals, 5-year warranty is standard in commercial industry. For electronic HyTronic cartridges and solenoids, warranty is typically 5 years. To claim warranty, you need proof of purchase, model number, and contact Chicago Faucets customer service at 1-847-803-5000 or via chicagofaucets.com, with many parts available at Ferguson. Compared to Moen and Delta which offer lifetime cartridge warranty with free parts for residential, Chicago Faucets warranty is shorter but its cartridges last longer in commercial heavy use. So cartridge warranty is 5-year commercial, limited lifetime residential, covering defects.
1 votes
Marked as accepted