What people are saying about NRMA home and contents insurance in Australia based on ProductReview, Trustpilot and Google Reviews 2024-2025 is generally positive for claims service and coverage but negative for price increases and premium. NRMA, owned by IAG, is one of largest insurers with 4.0 to 4.2 stars out of 5 from 5,000+ reviews, with customers praising easy online quote, comprehensive cover including flood, storm, fire and accidental damage option, choice of repairer, $20M public liability and fast claims handling with many saying claim paid within 2 weeks for theft and storm damage. Positive reviews mention helpful call centre and good communication. Negative reviews focus on premium increases 20% to 30% in last 2 years, with average combined building $500K and contents $80K now $1,900 to $2,800 per year, more expensive than Budget Direct $1,200 to $1,600, with some customers reporting renewal increase $400 without claim. Some complaints about excess $800 and flood exclusion in high-risk areas, and difficulty cancelling. Canstar rates NRMA 4 stars for features but 3 stars for value due to price. Finder rates NRMA as premium insurer with best features but not cheapest. Overall, people say NRMA home and contents insurance is good for comprehensive cover and claims service, but expensive with rising premiums, so many compare with Budget Direct and Youi for cheaper alternatives, but stay for brand trust and coverage.
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