What are Midland States Bank's reviews?
Customer reviews and public ratings for Midland States Bank across major consumer feedback platforms and Better Business Bureau profiles generally reflect a mixed sentiment typical of regional commercial banking institutions. Positive consumer commentary frequently highlights approachable local branch personnel, convenient digital banking applications, and comprehensive commercial lending services that support local businesses. Conversely, negative reviews often center on standard industry grievances, such as periodic customer service wait times, dispute resolution friction, or standard fee policies on specialized accounts, prompting proactive engagement from corporate client relations teams.
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Midland States Bank, the primary operating subsidiary of Midland States Bancorp, Inc.
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