Aiphone customer service representatives are available by telephone on weekdays from 7:00 AM to 3:30 PM Pacific Time. During these operating hours, corporate clients, system integrators, and residential customers can call their toll-free support lines to manage order statuses, resolve shipping inquiries, or obtain general product information. For inquiries submitted outside of standard operational hours via online contact forms, customer service agents typically respond within one business day to ensure smooth communication and administrative assistance.