Is Liberty Mutual a good insurance to have is generally yes, Liberty Mutual is considered good, reputable, and financially strong insurance company with good coverage options. Liberty Mutual Insurance, officially Liberty Mutual Insurance Company, headquartered Boston, Massachusetts, USA, at 175 Berkeley Street, Boston, MA 02116, USA, founded in 1912 in Boston as Massachusetts Employees Insurance Association, now one of largest property and casualty insurers in US, privately held mutual company owned by policyholders, offering auto, home, renters, and commercial insurance across US with over 45,000 employees, with financial strength rating A from AM Best, indicating strong ability to pay claims, with assets over 150 billion dollars. Customer satisfaction based on J.D. Power US Auto Insurance Study shows Liberty Mutual around average with rating around 3.5 to 4.0 out of 5 stars, with positives including wide range of discounts including multi policy, good driver, and good student discounts up to 25 percent, customizable coverage with add ons like accident forgiveness and new car replacement, and strong financial strength, and negatives including some complaints about premium increases at renewal and claims handling times, with average complaint ratio slightly above average per NAIC. So Liberty Mutual is good insurance to have, good financial strength with A rating, reputable large insurer since 1912, good discount options and customizable coverage, considered good for those wanting large insurer with broad coverage, though customer satisfaction around average with some complaints about price increases.
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