To request compensation or refunds from Qantas for delayed flights, cancelled services, or lost baggage, passengers should submit a formal claim through the customer care portal on the official Qantas website. When filing your claim, ensure you attach all necessary supporting documentation, such as booking reference numbers, boarding passes, receipts for out-of-pocket expenses incurred due to delays, and formal correspondence. Claims are evaluated in accordance with applicable consumer protection laws, transport regulations, and the airline's standard conditions of carriage.
1 votes
Marked as accepted