Cross Country Healthcare functions as an intermediary workforce solutions provider connecting healthcare facilities experiencing staffing shortages with qualified clinical professionals. Hospitals and health systems partner with the agency to request temporary travel nurses, allied health staff, or permanent placements. Clinicians apply through the agency's digital platforms, undergo rigorous credentialing and skills verification, and sign temporary assignment contracts. The agency manages payroll, travel logistics, housing stipends, and institutional compliance while billing the healthcare facility for the contracted shift coverage.