When a Ring video doorbell refuses to complete a factory reset or fails to enter setup mode when pressing the orange setup button, it is usually caused by insufficient battery power or a temporary firmware freeze. If the internal battery is completely depleted, the device lacks enough electrical charge to execute the reset sequence. Additionally, holding the button for an incorrect duration can prevent a reset. You can troubleshoot smart doorbell issues safely by connecting the device to a USB charger for a few hours before attempting a reset. You can verify that your corrective action is successful when holding the setup button for twenty seconds causes the light ring to flash, indicating the device has successfully rebooted and entered setup mode.
1 votes
Marked as accepted