Which insurance company is considered best in Australia depends on type, but for overall general insurance including home, car and health, NRMA, Allianz and Budget Direct consistently rated best. For home and contents insurance, NRMA and Allianz rated best for comprehensive features with 5 stars from Canstar, with NRMA winning best home insurance for comprehensive cover with flood, accidental damage, choice of repairer and fast claims, though premium $1,900 to $2,800 for $500K building and $80K contents. Budget Direct rated best for value, winning Canstar best value 5 years with cheapest premiums $1,200 to $1,600 combined and 4.5 stars. For car insurance, Budget Direct and NRMA best. For health insurance, Bupa, Medibank and HCF rated best for hospital cover with Gold comprehensive $250 to $400 single. For life insurance, TAL, AIA and Zurich best. According to Roy Morgan customer satisfaction, RACQ, RAA and RACV rated highest for satisfaction 85%+. ProductReview overall best rated general insurers are Budget Direct 4.5 stars, Youi 4.3, NRMA 4.2. So best insurance company in Australia is NRMA and Allianz for comprehensive home and car with best features, Budget Direct for best value cheap, and Bupa and HCF for health, with NRMA often considered best overall for home due to brand trust and claims service despite higher price.
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