When someone is venting to you, the most supportive approach is to practice active, empathetic listening without immediately trying to fix their problems or offer unsolicited advice. Let them express their emotions fully, maintain open body language, and validate their feelings by acknowledging how difficult their situation is. Ask clarifying questions only if needed, and check in by asking whether they are looking for practical solutions or simply need a safe sounding board to release emotional pressure before jumping into problem-solving mode.
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