When your water softener stops operating correctly, follow a structured troubleshooting process. Step 1: Check the brine tank to ensure it has enough salt and that a hard "salt bridge" hasn't formed. Step 2: Verify that the manual bypass valve is in the "service" position rather than "bypass". Step 3: Unplug the power cord for 30 seconds to reboot the digital control board. Step 4: Initiate a manual regeneration cycle and listen to ensure the motor cycles through backwash, brine draw, and rinse phases correctly. Verification: Test indoor water hardness with a test strip after regeneration completes.
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