An Ascom nurse call system is an advanced, integrated communication and workflow solution designed to connect patients and residents directly with medical staff in hospitals, long-term care facilities, and senior living communities. Unlike traditional basic call systems that only illuminate a corridor light, Ascom solutions—such as their IP-based and Telligence platforms—combine patient bedside stations, emergency pull cords, and audio-intercom units with sophisticated middleware software. This architecture allows patient requests and medical device alarms to be filtered, prioritized, and routed dynamically to the specific mobile handsets, smartphones, or pocket pagers carried by the assigned caregiver on duty. By providing context-rich alert messages, tracking staff response times, and integrating smoothly with electronic health records and medical monitors, the system helps reduce alarm fatigue, streamline clinical workflows, and enhance overall patient safety and care efficiency.