Consumers and employees navigating SelectQuote sometimes encounter notable disadvantages associated with its direct-to-market business model. For clients, primary concerns include receiving high volumes of telemarketing calls and follow-up outreach after submitting contact details online, as well as questions regarding whether policy recommendations prioritize carrier commission payouts rather than ideal consumer coverage. For insurance agents and internal employees, common drawbacks include demanding high-pressure call center metrics, strict daily quotas, heavy reliance on variable performance commissions rather than stable base pay, and fluctuating workload demands.