What people are saying about the A. O. Smith water softener is generally positive, with reviews praising effective softening, smart features, and reliability, though noting higher price than budget softeners. A. O. Smith Corporation, founded in 1874 in Milwaukee, Wisconsin, makes A. O. Smith water softeners including cabinet and twin-tank models, costing $500 to $1500, sold at Lowe's and Home Depot, averaging 4.4 to 4.6 stars on Lowe's and Home Depot websites. Consumers praise A. O. Smith water softeners for effectively removing hard water minerals like calcium and magnesium, reducing scale buildup in water heaters and faucets, improving soap lather, and protecting plumbing, with smart features like WiFi monitoring and automatic regeneration based on usage. Many users report softer skin and cleaner dishes. Negative comments mention higher cost than Morton or Whirlpool softeners which cost $300 to $800, and occasional issues with salt bridging and need for regular salt refills. Customer service is praised for good support. Compared to Morton and Whirlpool, A. O. Smith is considered mid-range to premium with better smart features. So people say A. O. Smith water softener is effective, reliable, with smart features and good softening performance, worth higher price for those wanting quality and smart monitoring, though requires regular maintenance and salt.
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