When the touch control buttons on a General Electric (GE) microwave stop working or fail to respond, you should execute a diagnostic recovery process. First, check if the child safety lock feature is accidentally engaged, and press the designated lock button for three seconds to deactivate it. Second, perform a hard power reset by unplugging the microwave power cord from the wall outlet for two full minutes to clear temporary software lockups on the control board. Third, check for trapped moisture behind the touch overlay. You can troubleshoot keypad lockups easily. You can verify that your corrective action is successful when resetting power, deactivating the child lock, or drying internal moisture restores normal button responsiveness across the entire keypad.
1 votes
Marked as accepted