Yes, Lennox is a good brand AC and is considered premium brand offering highest efficiency and quietest operation in industry. Lennox AC units including Merit ML14XC1 14 SEER single stage, Elite EL16XC1 17 SEER two-stage, Signature XC20 20 SEER variable speed, and XC25 26 SEER most efficient are made in Marshalltown, Iowa and other US plants with heavy-duty construction. Based on HVAC dealer surveys and Consumer Reports, Lennox ACs have first-year service call rates around 9 to 12 percent, which is slightly higher than Trane and Carrier at 8 to 10 percent but better than value brands like Goodman at 10 to 13 percent. Key strengths that make Lennox a good brand AC include highest efficiency in industry at 26 SEER for XC25 versus Trane max 22 SEER and Carrier max 21 SEER, extremely quiet operation at 59 decibels due to SilentComfort technology that is quietest among central ACs, innovative features like solar ready and SunSource that can work with solar panels, and excellent humidity control with variable speed models that keep humidity at 45 to 50 percent. Common complaints include proprietary parts that cost 20 to 30 percent more than standard parts, for example control board at 400 to 800 dollars versus 200 to 400 dollars for Goodman, and higher upfront cost of 4,000 to 11,000 dollars installed versus Goodman at 3,000 to 5,000 dollars. For homeowners wanting most efficient and quietest, Lennox is excellent choice.
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