How to get a refund from LG?
Securing a refund for ticket purchases made through EVENTIM depends entirely on the event's specific cancellation status, organizer policies, and optional ticket insurance coverage. If an event is officially postponed, rescheduled, or canceled by the promoter, EVENTIM generally notifies ticket holders via email and outlines the automated refund window and procedural steps. If you purchased optional ticket protection insurance during checkout and your reason for absence falls within covered life events, you can submit a formal insurance claim with supporting documentation. However, for voluntary ticket cancellations where the event proceeds as scheduled, tickets are typically non-refundable unless the platform offers an official ticket resale exchange service allowing you to safely transfer your seats to another buyer.
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